At Cherry Perfumes , customer satisfaction is our top priority.
We work diligently to provide you with a pleasant and convenient shopping experience from the moment you place your order until after you receive your perfume. For this reason, we've compiled the most important questions you might have regarding shipping and returns:
Which shipping companies do we deal with?
We collaborate with trusted delivery partners such as Aramex, G&T, SMSA, Anyplace, SMSA Office Collection, Redbox, Careem, and Nashmi Express to ensure your order arrives as quickly as possible and with the best service.
Do you offer international shipping?
Yes, we offer international shipping to our customers in the Gulf countries. Shipping fees vary depending on the country and the weight of the shipment, and the exact costs will be displayed when you fill in your shipping information on the checkout page.
Important note:
If the order is not received for any reason, such as failure to respond to the delivery person or failure to pay customs fees, the shipping and customs fees will be deducted from the refund amount.
When should I notify you if there is a problem with the order?
If you encounter any problem or notice a defect in the product, please contact us within a maximum of 3 days of receiving the order, so that we can serve you in the best way and resolve the situation quickly.
