Return Information
At Cherry Perfumes , we always strive to provide a convenient and satisfying shopping experience for all our customers. We offer a flexible return and exchange policy to ensure your complete satisfaction with your purchases.
Return and exchange terms
- Return and exchange period:
- You can return or exchange products within 7 days from the date of receiving the order.
- Product Condition:
- The product must be in its original condition, unopened, unused, and in its original packaging.
- Products that have been used or damaged due to misuse cannot be returned or exchanged.
- Products eligible for return:
- Original perfumes that have not been opened or tampered with.
- Products that have manufacturing defects or were received incorrectly.
- Return and exchange procedures:
- Contact our customer service team through our website cherryperfume.com or through the available communication channels or through social media via cherry1perfume or by clicking on the link for WhatsApp https://wa.me/message/MGO2D67O3EDTI1 hotline
- The product will be inspected after receipt to ensure that it meets the return requirements.
- If approved, the amount will be refunded or a replacement product will be sent according to your choice.
- Fees and costs:
- Free return or exchange in case of manufacturing defect or order error.
- The customer bears the shipping fees for return or exchange in other cases.
Refund
- The refund will be made via the same payment method used within 5-7 business days from the date of return approval.
Contact us
If you have any questions or would like to submit a return or exchange request, you can contact our team via email or by visiting the support page on our website: cherryperfume.com
At Cherry Perfumes, we guarantee you an enjoyable and satisfying shopping experience, and we are committed to providing the best solutions to ensure your satisfaction.
